DORCHESTER

Alcohol and Drug

Commission

Client Satisfaction

We at Dorchester Alcohol and Drug Commission and Dorchester Counseling Services are proud to be the premier service provider in Dorchester County. We are dedicated to providing the highest quality substance abuse and mental health services available and this shows in what our clients have to say!

Read the words of our clients speaking of their experiences at Dorchester Alcohol and Drug Commission on our home page and additional testimonials here.

Below please review the results of the most recent Client Satisfaction Survey provided anonymously by clients who have received services Dorchester Alcohol and Drug Commission and Dorchester Counseling Services over the previous year.

CLIENT SATISFACTION SURVEY SCORES
March, 2013
146 client responses
COUNSELORS
Promptness Excellent 95%
Average 4%
Courtesy Excellent 95%
Average 4%
Knowledge Excellent 93%
Average 6%
Helpfulness Excellent 96%
  Average 2%
AVAILABILITY OF APPOINTMENTS Excellent 79%
  Average 12%
OVERALL HELPFULNESS Excellent 87%
  Average 9%
OVERALL SATISFACTION WITH SERVICES Excellent 92%
  Average 4%
I WOULD RETURN FOR SERVICES IF NEEDED 93%
I WOULD RECOMMEND SERVICES TO OTHERS 95%
FACILITY
Location Excellent 85%
  Average 12%
Cleanliness Excellent

91%

  Average 8%
Privacy Excellent 88%
  Average 8%
OFFICE STAFF
Promptness Excellent 94%
Courtesy Excellent 96%
Helpfulness Excellent 96%
© 2013 Dorchester Alcohol and Drug Commission
500 N. Main Street, Suite 4, Summerville, South Carolina 29483-6439
Telephone 843.871.4790 Fax 843.871.8579